Grow Fast. Do Great Work. Love Where You Work.
Built on a foundation of self-development and problem solving, Megaphone is proud to be one of Australia’s most celebrated workplaces. A space where no two days are the same, we’ve built a culture where you can learn at light speed, experience radical professional and personal growth, all the while surrounded by sharp minds, proprietary technology that most marketers only read about, and a culture that genuinely has your back.
Career Culture
Employee Experiences
From Junior to Executive Marketing Strategist, then becoming a founding member of our London office! All in just 2 short years.
Tina’s progression is a great example of the incredible growth opportunities on offer at Megaphone for anyone with drive and ambition.
Careers & Culture Insights
We’re proud of what we’ve built here. Not just the awards or the client results, but the kind of place Megaphone is to work every day. Here’s what that looks like.
Seriously Fast Career Progression
At Megaphone, your growth is driven by merit, not time served. If you bring ambition and deliver results, the opportunities move fast. And it doesn’t stop there. Megaphone has a reputation for launching careers. The people who’ve come through our doors have gone on to lead teams, build businesses, and reach heights they didn’t think possible when they started. We give people the tools, the mindset, and the momentum to do their best work — here, and wherever life takes them next.
Technology That Puts You Ahead
Powered by Pixis AI, you’ll be hands-on and at the frontier of AI technology that most marketers won’t encounter anywhere else. Prism, AdRoom, Visibility and Polaris are built into how we work every day, giving our team a genuine edge that translates directly into better outcomes for clients.
A Global Network to Learn From
Megaphone is part of Stellar, a network of specialist agencies operating across the world. That means access to cross-market knowledge, global collaboration, and insights that go well beyond what any independent agency can offer. You’ll learn faster here.
A Culture That Lifts You Up
We take the work seriously. Ourselves? Not so much. Megaphone is a supportive, inclusive environment where people are encouraged to grow, challenge themselves, and bring their whole selves to work. We celebrate wins, back each other through challenges, and make sure there’s plenty of fun along the way.
Available Positions
What We're Looking For
Associate Client Director
Description
THE ROLE: ASSOCIATE CLIENT DIRECTOR
Melbourne, Victoria (Hybrid)
We’re searching for an exceptional Associate Client Director – a senior leader who will own and grow a portfolio of key client relationships. You’ll be the trusted partner for clients, translating business objectives into multi-channel strategies that harness the full breadth of our digital services—from creative and paid media to SEO, CRM, influencer, and beyond.
As Client Director, you’ll lead teams, oversee delivery excellence, and ensure partnerships consistently drive measurable business results. You’ll also mentor and develop client leadership talent within the agency, setting the standard for strategic thinking, client service, and execution.
Megaphone is one of Australia’s most awarded digital marketing agencies. Known for our creativity, performance-first mindset, and ability to scale brands with energy and precision, Megaphone is where data meets storytelling, growth meets imagination, and people thrive in a bright, collaborative, high-performance environment.
Megaphone is part of the global marketing agency network Stellar, and powered by the industry leading global AI marketing technology Pixis.ai.
Pixis began in 2018 with a bold mission: to democratise AI and make it accessible to brands everywhere. Today, our codeless AI platform is trusted by 1,000+ global brands including Fortune 2000 companies and powering campaigns with 200+ proprietary AI models. But at our heart, Pixis is about people. Our values—innovate simply, empower people, champion creativity, keep it real, and stay human—are woven into everything we do.
As we grew, we realised the technology wasn’t enough. That’s why we built Stellar—a performance marketing group designed for what comes next. Stellar unites 11 specialist agencies across paid media, creative, lifecycle, SEO, and platform strategy, all connected by Pixis’ AI infrastructure. No silos. No bolt-ons. Just one adaptive growth engine that moves as fast as the market does. Stellar is where brilliant people, cutting-edge technology, and bold ideas come together to deliver outcomes, not tradeoffs.
WHY THIS IS THE ROLE THAT CHANGES EVERYTHING:
Lead a portfolio of high-value client relationships at scale
Drive measurable growth by shaping integrated, multi-channel strategies
Elevate teams and set new standards of client service excellence
Be the bridge between commercial performance, creativity, and innovation
WHAT YOU’LL OWN
Client Leadership & Strategy
Act as the senior day-to-day lead for key clients, ensuring campaigns meet and exceed objectives
Build trusted, long-term partnerships that position the agency as a strategic advisor, not just a supplier
Lead client strategy across creative, paid media, SEO, CRM, influencer, and programmatic channels
Develop and present quarterly and annual growth strategies tied to client business outcomes
Proactively identify growth opportunities, including cross-sell and up-sell of services
Ensure performance reporting is insightful and commercially focused, not just metric-driven
Manage escalations quickly and effectively, protecting relationships and outcomes
Team Leadership & Development
Lead and inspire a team with coaching, feedback, and career development
Oversee the quality of all client outputs—strategies, campaign plans, briefs, and reports
Foster collaboration across departments to ensure seamless service delivery
Support hiring, onboarding, and development of client services talent
Build a culture of accountability, learning, and continuous improvement
Commercial Growth & Profitability
Own the commercial health of your client portfolio, ensuring profitability, revenue growth, and retention
Collaborate with leadership on account growth plans and revenue targets
Lead pitches and proposals for client expansions, supported by channel experts
Contribute to new business efforts by showcasing results, case studies, and market expertise
Agency & Industry Contribution
Champion integration of data, technology, and creativity to elevate work quality
Stay across industry trends and competitor activity, bringing innovation into client strategies
Share knowledge internally via workshops, training, and thought leadership sessions
Represent the agency at client events, networking functions, and industry forums
KPIs
Client Performance: Achievement of client KPIs (ROAS, CPA, engagement, brand growth), client retention, NPSÂ scores
Client Growth: % revenue growth from existing clients (cross-sell, up-sell, new service adoption)
Team Development: Retention, progression, and feedback on leadership effectiveness
Operational Excellence: % of work delivered on time and error-free, adoption of best practices
Qualifications
YOUR EXPERTISE ARSENAL
Deep knowledge of performance marketing across multiple channels (paid media, SEO, CRM, influencer, programmatic, creative)
Proven ability to translate client business goals into integrated strategies and measurable results
Strong commercial acumen and portfolio management experience
Experience leading and mentoring high-performing client services teams
Ability to navigate and resolve complex client challenges with a solutions-first mindset
THE LEADER WE’RE SEEKING
7+ years in digital/performance agency environments
Proven success managing senior client relationships and large-scale portfolios
Strong blend of strategic vision and hands-on delivery oversight
Natural leadership style that inspires teams and builds client trust
Commercially minded, with a track record of revenue growth and retention
The Megaphone DNA:
Innovate Simply
Stay Human
Keep It Real
Empower People
Champion Creativity
WHY US?
Culture as Competitive Advantage
We hire exceptional people and trust them to deliver exceptional work. You get ownership, autonomy, and support from day one. No egos. No silos.
Unmatched Growth Platform
First access to cutting-edge AI technology before the industry
Global impact: Collaborate with incredible talent in Australia and around the world.
Industry-leading backing: $100M+ Series C (SoftBank Vision Fund 2, General Atlantic)
THE BOTTOM LINE
This isn’t just another Associate Client Director role.
This is your chance to lead client partnerships that define the future of performance marketing combining creativity, data, and technology to deliver outcomes at scale.
Ready to define what’s next?
